🔁 Return & Refund Policy

HoorixStore

At HoorixStore, we offer a variety of products including kitchen gadgets, home décor, kids’ toys, beauty & personal care items, and tech gadgets. Customer satisfaction is our priority.

📅 Return Policy (3 Days)

We have a 3-day return policy, which means you can request a return within 3 days of receiving your order.

To be eligible for a return:

• The item must be unused, undamaged, and in its original packaging
• A proof of purchase (order number or receipt) is required

❌ Non-Returnable Items

We do not accept returns or exchanges for:

• Electronics items
• Battery-operated products

🔄 Exchange Policy

We do not offer exchanges on any products.

💰 Refund Policy

Once your returned item is received and inspected:

• If approved, your refund will be processed within 5–7 business days
• The refund will be issued via bank transfer or the original payment method

🚚 Return Shipping

• Customers are responsible for return shipping costs
• Shipping charges are non-refundable

⚠️ Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with photo or video proof.

📞 Contact Information

Store Name: HoorixStore
Phone: 03236447088
Email: hoorixstore@gmail.com
Address: HoorixStore, Main Market Garah Mor, Vehari 61100, Punjab, Pakistan

📌 Note

HoorixStore reserves the right to decline any return request that does not meet the conditions stated in this policy.